Last updated: August 20, 2025
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our website and services. It also explains your privacy rights and how the law protects you.
By using our website (https://ecohomefurniture.co.ke) and services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Interpretation and Definitions
- Company (“Eco Home Furniture”, “we”, “us”, or “our”) refers to Eco Home Furniture Kenya, operating through https://ecohomefurniture.co.ke.
- Service refers to the Website and related services.
- Personal Data means any information relating to an identified or identifiable individual.
- Usage Data means data collected automatically such as IP address, browser type, pages visited, and time spent on our website.
- Cookies are small files placed on your device to improve browsing and store preferences.
- You means the individual accessing or using our website or services, or the company/legal entity on behalf of which such individual is acting.
2. Information We Collect
We may collect the following information:
- Personal Data: name, email address, phone number, billing/delivery address, and payment details when making a purchase.
- Usage Data: IP address, browser type, device details, pages visited, and browsing patterns.
- Cookies and Tracking Data: to improve user experience and analyze website performance.
3. Use of Your Information
We use your personal data for the following purposes:
- To process and deliver your orders.
- To manage your account and customer support requests.
- To communicate with you regarding updates, promotions, and offers (if you have opted in).
- To improve our website, products, and services.
- To comply with legal obligations and prevent fraud.
4. Sharing of Your Information
We may share your data in the following cases:
- With service providers: e.g., delivery companies, payment processors.
- For business transfers: in case of a merger, acquisition, or sale of assets.
- To comply with law: if required by government authorities or to protect our rights.
- With your consent: when you explicitly allow us to share your data.
We do not sell or rent your personal information to third parties.
5. Data Retention
We will retain your personal data only for as long as necessary for the purposes set out in this policy, and to comply with legal obligations. Usage data is retained for a shorter period unless it is required for security or improving website functionality.
6. Cookies
Eco Home Furniture uses cookies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect website functionality.
7. Security of Your Data
We use commercially acceptable measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.
9. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, with the “Last updated” date revised. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
- By email: sales@ecohomefurniture.co.ke
- Through our website: https://ecohomefurniture.co.ke
