Last Updated: August 21, 2025
Welcome to Eco Home Furniture. By accessing or using our website (https://ecohomefurniture.co.ke) and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase or using our services.
1. General
- Eco Home Furniture operates as a retailer of home and office furniture in Kenya.
- By placing an order, you confirm that you are at least 18 years old and legally capable of entering into a contract.
- We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will take effect once posted on the website.
2. Orders & Payment
- Orders can be placed via our website, email (sales@ecohomefurniture.co.ke), or phone (+254 715 237121).
- All orders are subject to availability. We reserve the right to cancel or refuse orders if the product is unavailable or if there is an issue with payment.
- Prices listed on the website include applicable taxes unless otherwise stated. Eco Home Furniture reserves the right to adjust prices without prior notice.
- Payment must be made in full via approved payment methods before delivery or dispatch of goods.
3. Delivery
- We deliver products within Kenya. Delivery timelines will be communicated at the time of purchase.
- Delivery fees may apply depending on location and order size.
- Customers are responsible for providing accurate delivery information. Eco Home Furniture is not liable for delays or failed deliveries caused by incorrect information provided by the customer.
4. Returns, Refunds & Exchanges
- Our Return & Refund Policy applies to all purchases. You may view it here.
- Returns are only accepted for eligible items and within the stipulated return period.
- Refunds are processed using the original payment method after inspection and approval of the returned item.
5. Product Information
- We make every effort to display accurate product information, including images, descriptions, and specifications.
- Product colors may vary slightly due to display settings or lighting during photography.
- Eco Home Furniture is not responsible for minor differences in appearance or design that do not affect product functionality.
6. Custom Orders
- Custom-made or personalized items are non-refundable and non-returnable unless they are defective or damaged upon delivery.
- Customers must provide accurate specifications and details for custom orders. Eco Home Furniture is not liable for errors resulting from incorrect information provided by the customer.
7. Intellectual Property
- All content on the Eco Home Furniture website, including text, images, logos, and designs, is protected under intellectual property laws.
- No part of the website may be copied, reproduced, or used for commercial purposes without prior written permission from Eco Home Furniture.
8. Limitation of Liability
- Eco Home Furniture is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
- Our liability for defective products is limited to repair, replacement, or refund of the purchased item in accordance with our Return & Refund Policy.
9. Governing Law
- These Terms & Conditions are governed by the laws of Kenya.
- Any disputes arising from these Terms & Conditions or from transactions with Eco Home Furniture will be subject to the exclusive jurisdiction of the courts of Kenya.
10. Contact Us
For any questions or concerns regarding these Terms & Conditions, please contact us at:
- Email: sales@ecohomefurniture.co.ke
- Phone: +254 715 237121
- Website: https://ecohomefurniture.co.ke
